Kini Cookie Policy
COOKIE POLICY Kini
(website and web application)
Last updated: 16 July 2026
1. Introduction
This Cookie Policy explains how [KINIDATA] (“Kini”, “we”, “us” or “our”) uses cookies and similar tracking technologies on our website and web application (together, the “Platform”), and the choices available to you. It should be read together with our Privacy Policy & POPIA Notice and our Terms of Use.
By continuing to use the Platform after being shown our cookie banner, you consent to our use of cookies as described in this Policy, except for strictly necessary cookies, which do not require consent because the Platform cannot function properly without them.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website or use a web application. They allow the Platform to recognise your device, remember information about your visit, and make the Platform work more efficiently. We also use similar technologies, such as local storage and tracking pixels, which this Policy refers to collectively as “cookies”.
Cookies may be “first-party” (set directly by Kini) or “third-party” (set by a service we use, such as an analytics or payment provider). Cookies may also be “session” cookies, which are deleted when you close your browser, or “persistent” cookies, which remain on your device for a set period or until you delete them.
3. Categories of Cookies We Use
3.1 Strictly necessary cookies
These cookies are essential for the Platform to work — for example, keeping you logged in, remembering which care pool you are viewing, and protecting the security of your session. The Platform cannot function properly without these, so they are set automatically and do not require your consent.
3.2 Functional cookies
These cookies remember choices you make (such as display preferences) to give you a more personalised experience. Without these, some features may not remember your preferences between visits.
3.3 Analytics and performance cookies
These cookies help us understand how visitors use the Platform — for example, which pages are visited most, and whether users encounter errors — so that we can improve performance and usability. Data collected is generally aggregated and used for analysis rather than to identify you personally.
3.4 Marketing cookies
If used, these cookies track your activity across the Platform (and potentially other sites or WhatsApp/Meta interactions) to help us measure and improve the relevance of any communications or invitations sent to you. These are only set with your consent.
4. Cookies We Use
The table below sets out the specific cookies currently used on the Platform. This list is reviewed periodically and may not capture every cookie set by a third-party integration; where relevant, please also refer to that provider's own cookie or privacy policy.
Cookie name
Category
Purpose
Duration
session_id / kini_session
Strictly necessary
Keeps you logged in and remembers which care pool you're viewing
Session / [DURATION]
csrf_token
Strictly necessary
Protects the Platform against cross-site request forgery attacks
Session
cookie_consent
Strictly necessary
Remembers your cookie preferences so we don't ask again on every visit
12 months
kini_prefs
Functional
Remembers display preferences, such as your last-viewed pool or currency format
[DURATION]
_ga / _gid (Google Analytics, example)
Analytics / performance
Helps us understand how the Platform is used, so we can improve it
Up to 2 years
WhatsApp/Meta pixel (if used)
Marketing
Measures the effectiveness of invitations and communications sent via WhatsApp/Meta
[DURATION]
5. Third-Party Cookies
Some cookies are placed by third parties whose services are integrated into the Platform, such as analytics providers, our payment processor, and WhatsApp/Meta Platforms (for invitation and messaging features). These third parties may use cookies according to their own policies, over which we have limited control. We encourage you to review their respective cookie and privacy policies:
• Payment processor: [Paystack] — [paystack.com]
• Analytics provider: [Google Analytics] — [LINK]
• WhatsApp/Meta Platforms — [LINK]
6. Managing Your Cookie Preferences
6.1 Our cookie banner
When you first visit the Platform, you will be shown a cookie banner allowing you to accept or reject non-essential cookies (functional, analytics, and marketing), and to change your preferences at any time via [“Cookie Settings” link in the footer].
6.2 Browser controls
You can also manage or delete cookies through your browser settings. Most browsers allow you to block cookies entirely, block third-party cookies only, or delete cookies already stored on your device. Please note that blocking strictly necessary cookies may prevent the Platform from working correctly, including logging in or viewing your care pool.
6.3 Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is no consistent industry standard for responding to these signals, the Platform does not currently respond differently based on Do Not Track settings; instead, you can manage tracking through the cookie banner and your browser settings as described above.
7. Legal Basis
Our use of cookies is guided by the Protection of Personal Information Act 4 of 2013 (POPIA) and the Electronic Communications and Transactions Act 25 of 2002. Strictly necessary cookies are used on the basis of our legitimate interest in operating a functional and secure Platform. Functional, analytics, and marketing cookies are used only with your consent, which you may withdraw at any time as described in section 6.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or in applicable law. The “Last updated” date above shows when this Policy was last revised. Material changes will be highlighted via the Platform or our cookie banner.
9. Contact Us
If you have questions about this Cookie Policy or how we use cookies, please contact:
Information Officer: Rudo Mudzingwa
EMAIL: Information.Officer@kini-app.co.za
ADDRESS: 13 Fredman Drive, Sandton, Gauteng, 2195