For Retirement Villages & Care Facilities
Simpler collections.
Happier families.
The payment and communication platform built for South African old age homes and retirement villages — so you can focus on care, not cash flow.
2 min
to raise a payment request
Zero
spreadsheets or manual chasing
100%
transparent for families
The problem we solve
Sound familiar?
Collecting money from resident families is one of the most time-consuming challenges any care facility faces — and one of the biggest sources of family tension.
For your facility
—
Chasing payments from multiple family members for a single resident
—
Manual reconciliation across EFTs, cash, and stop orders
—
No single view of who has paid across all residents
—
No easy tool to collect for events or communal upgrades
For resident families
—
No clarity on what a parent needs and what it costs
—
No easy way to split costs fairly between siblings
—
One family member ends up carrying the financial load
—
No record of what was paid, for whom, or when
How it works
Up and running in minutes
1
Register your facility and create resident profiles
Set up once. Add residents, link their authorised family members, and assign payment contributors — each with their own permissions.
2
Raise a payment request in under 2 minutes
Add a title, amount, due date, and optional photo. Kini instantly notifies all linked family members by push notification, SMS, or email.
3
Families pay their share from any South African bank
Via instant EFT, debit card, or credit card — in seconds. Siblings see each other's contributions in real time, ending confusion and family conflict.
4
Reconciliation is automatic — no spreadsheets needed
Your live dashboard shows every resident's payment status. Friendly reminders go out automatically to those still outstanding.
Platform features
Everything in one place
Resident Profiles
Each resident has a dedicated digital profile linking their family and tracking all payments.
Smart Reminders
Automatic reminders sent at configurable intervals. Families who've paid are excluded.
Live Dashboard
See all active collections and per-resident status at a glance. Export to CSV or PDF.
Kini Connect
Broadcast messages, individual updates, wellness posts, and emergency alerts — all in-app.
Cashless Canteen
Optional resident accounts for tuck shops. Families load credit and set spending limits.
Bank-Grade Security
PCI-DSS compliant, POPIA-ready, end-to-end encrypted. Funds go straight to your account.
What you can collect for
Any resident or communal need
Category
Examples
Monthly Rent & Levies
Monthly care fees, levies, and recurring facility charges collected from family contributors
Medical & Care
Specialist top-ups, medical equipment, therapy sessions, medication co-payments
Activities & Outings
Day trips, birthday parties, holiday celebrations, in-facility entertainment
Communal Upgrades
New furniture, garden improvements, library books, technology upgrades
Personal Comfort
Clothing, toiletries, haircuts, room personalisation, favourite items
Monthly Top-Ups
Regular contributions to a resident's personal spending or comfort fund
Emergency Needs
Urgent equipment replacement, unforeseen medical co-payments
"The single biggest complaint families have about care facilities is not the cost — it is the silence. Kini transforms that silence into connection, turning a payment tool into the primary relationship between a facility and the families who trust it with the people they love most."
— The Kini Promise
Ready to simplify collections
at your facility?
We offer a free onboarding session and no long-term contracts. Get your facility set up in less than a day.
Kini · South Africa · 2026 · PCI-DSS Compliant · POPIA Compliant