The payment and communication platform built for South African old age homes and retirement villages — so you can focus on care, not cash flow.
The problem we solve
Collecting money from resident families is one of the most time-consuming challenges any care facility faces — and one of the biggest sources of family tension.
How it works
Set up once. Add residents, link their authorised family members, and assign payment contributors — each with their own permissions.
Add a title, amount, due date, and optional photo. Kini instantly notifies all linked family members by push notification, SMS, or email.
Via instant EFT, debit card, or credit card — in seconds. Siblings see each other's contributions in real time, ending confusion and family conflict.
Your live dashboard shows every resident's payment status. Friendly reminders go out automatically to those still outstanding.
Platform features
Each resident has a dedicated digital profile linking their family and tracking all payments.
Automatic reminders sent at configurable intervals. Families who've paid are excluded.
See all active collections and per-resident status at a glance. Export to CSV or PDF.
Broadcast messages, individual updates, wellness posts, and emergency alerts — all in-app.
Optional resident accounts for tuck shops. Families load credit and set spending limits.
PCI-DSS compliant, POPIA-ready, end-to-end encrypted. Funds go straight to your account.
What you can collect for
| Category | Examples |
|---|---|
| Monthly Rent & Levies | Monthly care fees, levies, and recurring facility charges collected from family contributors |
| Medical & Care | Specialist top-ups, medical equipment, therapy sessions, medication co-payments |
| Activities & Outings | Day trips, birthday parties, holiday celebrations, in-facility entertainment |
| Communal Upgrades | New furniture, garden improvements, library books, technology upgrades |
| Personal Comfort | Clothing, toiletries, haircuts, room personalisation, favourite items |
| Monthly Top-Ups | Regular contributions to a resident's personal spending or comfort fund |
| Emergency Needs | Urgent equipment replacement, unforeseen medical co-payments |
"The single biggest complaint families have about care facilities is not the cost — it is the silence. Kini transforms that silence into connection, turning a payment tool into the primary relationship between a facility and the families who trust it with the people they love most."
— The Kini Promise